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Red Dragon Computers is based in Devonport on Auckland's North Shore and has been providing computer services and support for home users and small businesses since April 2001. We have established a reputation for bringing reliable, trustworthy and quality IT Support to residents and home-based businesses throughout the Devonport Peninsula and have a consolidated clientele of business clients throughout the North Shore, Auckland CBD and in South Auckland.

Home Users
To our home users, we offer one of the lowest professional fees on the North Shore. We provide a mobile service so usually come to you to sort the problem out onsite - and charge no call-out fee if you are resident in the Devonport Peninsula.* If the problem cannot best be solved onsite, we collect your ailing computer from you and return it, usually the very next day!

Businesses
To our business clients, we are able to provide a first-class priority service without the burdensome levy of a monthly 'service charge'. We offer a full range of integrated IT support services for small-medium network environments including ADSL connections, Firewall Security, Centralised Data Storage & Data Backup Solutions and Remote Access provision. We can even design your company website!

Computer Support
How are we able to do this? We believe that computer support is more about people and relationships than it is about 'technology'. We have no affiliation to any particular company or product - except the ones that will work best for you. We listen to what your needs are rather than impose a technological 'solution' upon you. Computer Support is an ongoing partnership where we deliver to help make IT work for you.

Help and Assistance
As a valued client of Red Dragon Computers, you will get plenty of free, helpful advice. We put great store in being able to sort your problems out over the phone if possible. We even run a free monthly Help Desk 'Problem Corner' in both the Devonport Flagstaff newspaper and the Bayswater Seniornet newsletter. Have a look at the Help Files on the left and you may find your question has already been answered!

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Services we provide include:

* Installation of personal computers * Supply of new computers * Computer repairs & upgrades * Optimisation of pc performance * Computer servicing and 'WOF' * Internet and E-mail set-up * Virus & Spyware removal * Home Networking & Internet Sharing * Jetstream / ADSL connections * Supply of secondhand computers and components * Telephone support and advice

* Hardware Supplies * Supply of workstation systems * Networks for Small Businesses * Networked ADSL Connections * Wireless Networking * Fileserver Data Storage * Data Backup (Hardware & Software) * Firewalls & Internet Security * Point-of-Sale Supplies * Laptops & Desktops * Website Development * Remote Access support

Operating Systems: Windows 95/98/ME, 2000/XP, Vista
Sorry, we do not provide support for Apple/Unix/Linux computers

Christopher Jones 84 Calliope Road Devonport, Auckland Phone: 09 445 7810 E-mail: info@red-dragon.net.nz

 

Special discount applies to members of Seniornet

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Some Unsolicited Comments from Satisifed Customers: "I can't believe its the same machine...SO FAST and a tidy look about it. Thanks for your help." Home User, Devonport "Thanks for setting up the computer so promptly - great to have such good service." Home Business User, Devonport "As a professional writer for whom a continuously functioning computer is a quite essential part of life, I would immediately place Red Dragon's Christopher Jones at the top of all the many IT consultants I have used in both the UK and NZ over the last ten years. Not only is he formidably knowledgeable, he is quick, efficient and able very swiftly to fix all the most seemingly insoluble problems that computers and Internet connections are all too depressingly prone to. Rare, too, for a computer consultant, he has a wonderful sense of humour, an Oxford degree - and, most helpfully of all, the ability to explain what he is doing!" Internationally acclaimed author, Mt Eden "As you would want it: another satisfied customer. No doubt I'll be in touch sometime." Pensioner, East Coast Bays "Thanks for this great set-up, and for sitting in this study, unfed, for an hour in the middle of the night sorting it all out. That was way beyond the call of duty, and I really do appreciate your work every time that I use this machine." Home User, Devonport "...impeccable service." Small Business Manager, Penrose "...you are one of the very best people I have worked with." Veteran 3D Graphics Computer Professional, Devonport "Many thanks for your work on our website. All looks fine and we are pleased with the outcome." Company Director, North Shore "Thanks for your quick action" Small Business Manager, Sth Auckland "I am writing to convey our deep gratitude to you for your generous computer support to the Trust... Our writers in residence have come to regard you as somewhat of a knight in shining armour coming to their rescue (and) our administrator has likewise found your support invaluable. Michael King Writer's Studio Trust, Devonport

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* Devonport Peninsula is anywhere south of Hauraki Corner. A call-out fee proportional to the distance involved applies to other areas of Auckland and the North Shore.

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